Privacy Policy

Introduction

Quantiya LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Quantiya Translate mobile application (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

1. Account Information

When you sign in to the App using Apple Sign In or Google Sign In, we collect:

• User Identifier: Unique ID from Apple or Google
• Email Address: If provided by your authentication provider
• Name: If provided by your authentication provider

2. Translation Data

To provide translation services, we process:

• Text Content: The text transcribed from your speech for translation
• Language Preferences: Source and target languages based on device settings

Note: Audio recordings are processed locally on your device for speech-to-text conversion and are never sent to our servers. Only the transcribed text is sent to our backend for translation.

3. Usage Information

We collect data about how you use the App:

• Translation Count: Number of translations to enforce subscription quotas
• Subscription Information: Current tier, usage statistics, payment history
• Device Information: iOS version, device model (for troubleshooting)
• Connection Data: Peer-to-peer connection status (local only, not stored)

4. Information We Do NOT Collect

• Audio recordings (processed locally only)
• Conversation history beyond current session
• Precise location data
• Contacts or photos
• Browsing history or search history

How We Use Your Information

Purpose	Data Used
Provide translation service	Text content, language preferences
Manage your account	User identifier, email, name
Enforce usage quotas	Translation count, subscription tier
Process subscriptions	Payment information (via Apple)
Improve our service	Aggregated usage statistics
Provide customer support	Account information, device data

How We Share Your Information

Third-Party Service Providers

We share limited data with the following service providers:

• OpenAI: Translation text is sent to OpenAI's GPT-4o API for translation. OpenAI's privacy policy applies to their processing.
• Apple App Store: Subscription and payment processing. Apple's privacy policy applies.
• AWS (Amazon Web Services): Cloud infrastructure for our backend API. Data is encrypted in transit and at rest.

We Do NOT

• Sell your personal information to advertisers or data brokers
• Share your data for marketing purposes
• Provide your information to social media platforms
• Use your data for targeted advertising

Legal Requirements

We may disclose your information if required by law, such as:

• To comply with legal process or government requests
• To protect our rights, privacy, safety, or property
• To enforce our Terms of Service

Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption in Transit: All data transmitted between the App and our servers uses TLS/SSL encryption
• Encryption at Rest: User data stored in our databases is encrypted
• Peer-to-Peer Encryption: Conversations between devices use MultipeerConnectivity's built-in encryption
• Access Controls: Limited employee access to user data on a need-to-know basis
• Secure Authentication: JWT tokens with automatic rotation for API access

Data Retention

We retain your information for different periods depending on the type:

Data Type	Retention Period
Account information	Until account deletion
Translation text	Cached temporarily, deleted after 24 hours
Usage statistics	Until account deletion
Subscription history	7 years (for tax/legal compliance)
Conversation messages	Not stored after session ends

Your Privacy Rights

Access and Portability

You can request a copy of your personal data by contacting us at support@quantiya.ai.

Correction

You can update your account information through the App or by contacting support.

Deletion

You can delete your account at any time:

1. Open the App
2. Tap your profile icon (top-right on discovery screen, or top-left during conversation)
3. Tap "Delete Account"
4. Confirm deletion

Note: Deleted accounts are soft-deleted for 30 days to prevent abuse. Usage history is preserved to prevent quota gaming. After 30 days, all personal information (except subscription records for legal compliance) is permanently deleted.

Opt-Out of Marketing

We do not currently send marketing communications. If we do in the future, you can opt out via the unsubscribe link in emails.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information (we don't sell data)
• Right to access your personal information
• Right to request deletion of your personal information
• Right to equal service and price

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

Children's Privacy

Our App is rated 4+ and does not knowingly collect personal information from children under 13 years of age without parental consent. The App does not contain content specifically targeted at children.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at support@quantiya.ai, and we will delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Our servers are located in multiple regions globally to provide optimal performance and reliability.

We ensure appropriate safeguards are in place for international transfers:

• EU-US Data Privacy Framework compliance (where applicable)
• Standard Contractual Clauses (SCCs) with service providers
• Encryption of data in transit and at rest

Cookies and Tracking

The App itself does not use cookies or tracking technologies. However:

• Our website (quantiya.ai) may use analytics cookies for improving user experience
• Third-party services (OpenAI, Apple) may use their own tracking technologies according to their privacy policies

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting the new Privacy Policy in the App
• Sending a notification through the App (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

We will respond to your inquiry within 30 days.